Description for Loan Processor/Customer Service Representative:
Citizens Bank Minnesota is looking for a high performing Loan Processor/Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Watkins branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities for the Loan Processor:
- Assist lenders by preparing and processing loan documentation
- Ordering and obtaining any necessary supporting documents
- Filing recordable documents
- Inputting and maintaining loans on the Bank’s core software
- Maintaining loan files and renewal documentation
- Providing customer service to loan customers
- Processing of daily financial transactions
- Promoting products
- Providing first call resolution via telephone and electronic correspondences
- Seeking optimal solutions for client satisfaction
- High school diploma or equivalent.
- Computer and mathematical skills
- Cash Handling experience beneficial but not required
- Customer service experience beneficial but not required
- Loan Processing experience beneficial but not required
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans’ status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.
